BJ's Wholesale Club - North Bergen, New Jersey

Ann Blarey

It appears that there was an oversight in my recent purchase, as I neglected to verify the contents before finalizing the transaction. Upon inspection, I discovered that the Nespresso machine I acquired was missing the complimentary coffee pods included as part of the promotional offer. This incident underscores the importance of diligent quality control measures. In the future, I will ensure to thoroughly inspect products prior to purchase to prevent such occurrences. Meanwhile, I intend to reach out to the appropriate channels to address this matter and seek resolution without necessitating a return trip.

K L

This store has experienced a noticeable decline in both product quality and customer service over the years. There appears to be a lack of attention to maintaining standards, and customer service has significantly deteriorated. Many of the items no longer meet acceptable quality levels, and there is a concerning lack of engagement from employees, who often display an attitude of indifference. Instances of double-charging customers have been reported, with the resolution process being unnecessarily complicated and frustrating. I was transferred from one person to the next over the phone.Overall, the operation reflects poorly on the store’s professionalism.

M O

Fantastic store! It was my first time here coming to buy my membership, the lady at the front desk was very friendly and processed the membership cards in a timely fashion.

I took a walk around the store and it wasn’t too crowded, very well stocked. I look forward to shopping here again

Jason NYC

Employees should be aware of their surroundings and not park shopping carts blocking paths. I didn't say anything for 10 seconds to see if he noticed anything. Also the female checking receipts at the exit greeted two people in front of me except me. Maybe it's because I look young and I feel like It was discrimination 6-11-2024 8:03 am till 8:47 am visited

May May

I am so disappointed. I got my items today that I have placed to be delivered. My items was damaged. The liquid was broken and was all over the other product that was food. The edible and any liquid (not food) should have packed separately due to this situations. And it should have been seal in a bag before place in a the box. When I called, they were rude and hang up on me. If I can give NO STAR I would. I wish they were more considerate about customers. I paid for these items n shipping fee. By the way did I mention, I paid for a full bottle but received less of it and my noddle smell like clean laundry.

Francisco Nogueras

Good selection - it's more like a wholesale grocery store. However, buyer beware. Just because you can buy it in bulk doesn't necessarily mean it's cheaper. I've compared many prices for similar goods and other retailers beat their prices by far - especially when purchasing beverages. All in all I like it's a pretty good place to shop.

Jaeoh Kim

I've never given a 1-star rating to a Google app before, but I'm giving one here. They said they close at 7, but when I arrived at 6:51, they hurriedly closed the door and wouldn't let me in. Even though it was 9 minutes before closing, they refused to open the door just for me to buy water.

Tammy Medina

Vicky and Bob idk typical white guy at the self checkout need to do a better job. Deadass just standing there talking, a lady and worker tried to get their attention they needed help with something and they he guy looked at them but didn’t even help. Overall clean and I know it’s not a place where you buy plants but a lot of the ones they are trying to sell look dead.